Who we are
Bendigo born and bred, Clint Francis has always had a fascination with fixing phones. He began repairing phones for family and friends, and word spread. His hobby grew into a part time job, fixing phones from his home and a stall at the Sunday market.
In November 2011, he opened the ‘Smartphone Specialist’ a retail shop in the heart of Bendigo, where he could offer repairs, accessories and gadgets.
Bendigo local Will joined the team in early 2013, after finishing year 12, and is undertaking an apprenticeship!!!
What to expect when we repair your phone
- All repairs performed onsite by our local, experienced technicians
- All repairs come with a 3 month warranty on parts and labor
- Quality Parts. We use the highest quality parts
- Fast service. Most repairs completed within 1 hour (depending on availability of parts)
- Drop in, mail in, or by appointment
- Friendly, professional service. No hidden fees
- Visa, Mastercard, American Express and debit cards accepted
Help! I dropped my phone in water. Can you fix it?
Yes, in most cases we can fix a water-damaged phone. The sooner you can bring it in the better. If possible, remove the battery and avoid trying to restart the phone as this can short the logic board out, causing more damage.
How long will my repair take?
Most repairs can be completed within 1 hour, depending on the availability of the parts.
Will I lose my data (pictures, music, videos, etc.)?
It is very, very rare to lose data while doing a repair, however we recommend regularly backing up your smartphone.
I don’t live in Bendigo, Echuca or Ballarat can I mail my phone in?
Yes. Many of our repairs are sent in from Shepparton, Echuca, Ararat, Ballarat, Stawell, Maryborough, Horsham, Wodonga, Albury, Castlemaine, Swan Hill, Mildura and surrounds. We recommend using Registered Post.
3 View Point,
BENDIGO VIC 3550
Can you help me update my phone?
Yes, come into our shop at 3 View Point, Bendigo, 3550.
If I update my phone will I lose my data?
We recommend you manually back it up before updating your iPhone.
Why is it so much more expensive than a screen off eBay?
Don’t get caught out with cheap parts off eBay! We use the highest quality parts, purchased from a reputable supplier. Our parts and labour come with a 3month warranty.
Can I get a receipt?
Yes. All prices include GST.
My phone is locked to a certain network. Can you help me unlock it?
Yes. We often help people unlock their phones from Australian and International service providers.
Do you offer bulk discounts?
Yes, we offer schools and other organisations a discount, please call us to find out more.